Frequently Asked Questions
Anyone involved in sport can make a request, regardless of age, experience level, or sporting background.
We welcome requests from complete beginners through to elite and professional athletes.
We will help you find them with this request, alternatively you can search the athletenow™ Directory to find practitioners and facilities to suit your needs.
No. You do not need to be a member of athletenow™ to submit a request.
You can request any type of sports, health, performance, coaching, wellbeing, facility, or athlete support.
If you’re unsure what type of professional you need, simply explain your situation and we’ll help identify suitable options.
Our team aims to review all requests within two working days.
Once reviewed, your request will be shared with relevant athletenow™ professional members via email and posted on the professional members area dashboard. We will only share your name and contact email for those who are able to support your needs.
If no suitable responses are received within one week, we’ll extend the search through our wider network, Foundation Members, partners, and community channels. We will also put an anonymous call for support on our social media channels.
Your request will be anonymised wherever possible. Your name and contact details will only be shared according to your preferences and when a suitable verified practitioner or facility has been identified for them to connect with you.
Yes. Many practitioners offer online consultations, coaching, and support services. Please indicate your preference when completing the form.
No, it’s completely FREE to submit a request
Yes. Parents, guardians, coaches, and support staff can submit requests on behalf of athletes.
Yes. Requests can be submitted by teams, clubs, schools, universities, and sports organisations looking for support services for their athletes, seeking referral partners, or searching for practitioners and facilities that meet their specific needs.